Eastwood Homes was named Richmond Builder of the Year by the Home Building Association of Richmond in March 2026 and Virginia Builder of the Year by the state association in July 2026. It also has 40 complaints on file with the Richmond BBB over the last three years. Both facts are true, and together they describe a builder that does a lot of things well across 28 communities and still has a post-closing problem it has not fully solved.
This guide covers every active Eastwood community in the region (it has more than any builder except Ryan), the 1-2-10 warranty with extras no other production builder offers, the Sabal Mortgage incentive, and what buyers say on independent review sites. Daniel Yoon is a Certified New Home Co-Broker (NHCB) representing buyers on new construction across the Richmond metro.
Eastwood Homes at a glance
| Ownership | Private, Stewart family, Charlotte, North Carolina. Founded 1977. Richmond division since 2012, about 45 local employees, office at 6924 Swanhaven Drive, North Chesterfield. |
| 2025 Richmond closings | 247 homes, $144 million (230 and $128 million in 2024) |
| Price range in the metro | $349,990 (Glens at Scott Place townhomes) to the high $700s (Rock Creek, Hanover) and $898,990 at Coalboro Estates |
| Product types | Townhomes, single-family, cottages, 55+ (Lake Margaret, Hickory Grove) |
| Warranty | 1-2-10 through Centricity, plus 5 years on HVAC parts, 5 years on siding, tubs, and flooring, and a 50-year window seal warranty for the original owner |
| Preferred lender | Sabal Mortgage; up to $15,000 closing costs at 18 Virginia communities and up to $20,000 at seven, on select quick move-ins |
| Website | eastwoodhomes.com Richmond division |
Closings from the HBAR rankings via Richmond BizSense, April 2026. Awards per Eastwood’s announcement and the HBAV 2026 awards.
Where Eastwood is building in Richmond right now
Eastwood is the most geographically spread builder in the region. It is the only top-five builder with active communities in all of Chesterfield, Henrico, Hanover, Goochland, and New Kent at the same time. Prices are builder from-prices in August 2026.
| Community | County | Product | From price | Status |
|---|---|---|---|---|
| The Glens at Scott Place | Henrico (23227) | Townhomes | $349,990 | Now selling |
| Watermark townhomes | Chesterfield (23234) | Townhomes | $369,990 | Now selling |
| Hampton Ridge Townhomes | Chesterfield (23832) | Townhomes | $379,990 | Now selling |
| Watermark single-family | Chesterfield (23234) | Single-family | $399,990 | Now selling |
| The Townes at Mount Hermon | Chesterfield (Moseley) | Townhomes | Low $400s | Now selling |
| West Estates at Mount Hermon | Chesterfield (Moseley) | Single-family | $419,990 | Now selling |
| The Cottages at Millwood | Chesterfield (Midlothian) | Cottage single-family | $459,990 | Now selling |
| Arcadia and Renaissance at Arcadia | Henrico (Varina, 23231) | Single-family and townhomes | $469,990 | Active and coming soon |
| Bethany Creek Park | Chesterfield (23236) | Single-family | $478,990 | Final opportunities |
| Hickory Grove | Hanover (Ashland) | 55+ | $499,990 | Active |
| Greenwood Estates | New Kent | Single-family | $579,990 | Now selling |
| Brickshire | New Kent (Providence Forge) | Single-family | Mid $500s | Now selling |
| Mountainwood Crossing | Henrico (Glen Allen) | Single-family | $589,990 | Active |
| Oliver’s Trail | Goochland (Gum Spring) | Single-family | Low $600s | Now selling |
| Lake Margaret at The Highlands | Chesterfield (23838) | 55+ | $648,990 | Final opportunities |
| Greenhouse | Henrico (Glen Allen) | Single-family | $679,990 | Active |
| McGhee’s Outlook | Hanover (Mechanicsville) | Single-family | $699,990 | Final opportunities |
| Rock Creek | Hanover (Mechanicsville) | Single-family | High $700s | Now selling |
| Coalboro Estates | Chesterfield (23838) | Single-family | $898,990 | Coming soon |
| Honey Meadows | Hanover (Mechanicsville) | Single-family | $400s | Closed out; resale only |
| Lawson Mill, Junction at Midlothian Depot, Falling Creek, Osborne Retreat, Oakley’s Crossing | Chesterfield and Henrico | Mixed | To be announced | Coming soon |
Two things to notice. Eastwood shares Watermark with Lennar and D.R. Horton, so that is the one place you can compare it against competitors on the same street. And the Hanover lineup (McGhee’s Outlook, Rock Creek, Hickory Grove) makes Eastwood the deepest production option in Mechanicsville and Ashland, a county where Ryan, Stanley Martin, and HHHunt have nothing active.
Every Eastwood quick move-in, and every other builder’s, is on our new home search at showingnew.com/dyoonnewhomes.
What you get in an Eastwood home
Eastwood’s plans sit between Ryan and Main Street on size and finish. Elevations use more board-and-batten and shake accents than Ryan’s, and most single-family plans carry a covered rear porch as standard or a low-cost option. Three Richmond townhome communities currently include the refrigerator, washer, and dryer, which is roughly $3,000 of appliances a Ryan buyer would pay for in the design center.
On flexibility, Eastwood is a production builder. Structural options exist per plan; wall moves do not. Buyers who want a modified plan at a similar price should look at Main Street Homes, and buyers who want a lower entry price in the same counties should look at Ryan. Our Ryan vs Eastwood comparison puts the two side by side county by county.
The Eastwood warranty goes past 1-2-10
Eastwood publishes its terms on its FAQ page. The base is the standard one year workmanship, two years mechanical, ten years structural, administered by Centricity Warranty Group. On top of that, Eastwood adds five years of HVAC parts coverage, five years on siding, tubs, and flooring, and a 50-year window seal warranty for the original owner.
The five-year HVAC and flooring extras are the ones with real value. A compressor or a failed LVP seam in year four is a $1,500 to $6,000 repair that every other production builder in Richmond leaves to you. Window seal failure (fogging between panes) typically shows up in years 8 to 15, so a 50-year seal warranty is worth having even though most buyers will have moved before it pays. Submit claims through Eastwood’s warranty request portal, in writing, with photos. We line up all 17 Richmond builders in the builder warranty comparison.
Sabal Mortgage and the closing-cost credit
Eastwood’s special offers page lists up to $15,000 in closing costs at 18 Virginia communities and up to $20,000 at seven, on select quick move-in homes, when you finance with its preferred lender, Sabal Mortgage. The credit applies to quick move-ins, not to-be-builts, which tells you where Eastwood wants to move inventory. Get the Sabal loan estimate and an outside estimate and compare net of the credit; our incentives guide shows the math.
What Eastwood buyers say (with links)
- Reviews.io: 4.3 out of 5 across 361 company-wide reviews, 84 percent would recommend. Praise is mostly about communication from the sales and construction team: “always quick to respond and had an answer to my question.” Complaints: thin walls and insulation (“Walls are so thin I can hear my neighbor brushing their teeth”), slow warranty repairs (“made to wait a ridiculously long time for acknowledged repairs”), and nail pops. One positive review is from a Patriots Landing buyer in Quinton.
- Better Business Bureau, Richmond LLC: A+ and accredited since 2015. Customer reviews average 4.71 out of 5 across 24. But 40 complaints in three years, 19 closed in the last twelve months. That complaint count is higher than Main Street (7), StyleCraft (2), or Eagle (2) over the same window, and is the number to ask the sales office about.
- BBB corporate complaints (Charlotte) for the company-wide pattern.
- Eastwood’s own review page: 4.57 across 310, curated by the builder. Useful for Richmond-specific names (“Our builder Todd took our concerns seriously”) but not independent.
- Yelp, Richmond and BuildZoom.
Our read: Eastwood’s sales and build process earns the awards. The 40 BBB complaints are the warranty tail of a builder closing 230 to 250 homes a year across 28 communities. The fix is the same as with every production builder, with one Eastwood-specific addition: because the extended HVAC and flooring coverage is unusual, get those terms in writing at contract, not from the FAQ page, because the FAQ can change and your contract cannot.
Who Eastwood fits in Richmond
Eastwood fits the Hanover or New Kent buyer who wants a production price with a production timeline, since it is the only large builder with depth in both counties. It fits the $400,000 to $600,000 single-family buyer who wants a little more exterior character than Ryan. And it fits the buyer who values the extended HVAC and flooring coverage.
It does not fit the buyer who needs plan modifications, or the buyer for whom a high BBB complaint count is disqualifying regardless of the ratio to volume. In the $550,000 to $800,000 band, Main Street Homes and HHHunt are the comparison walks. Above that, Eagle Construction.
Frequently asked questions
Is Eastwood Homes a good builder? Eastwood won HBAR’s Richmond Builder of the Year in 2026 for the sixth time and Virginia Builder of the Year the same year. Independent reviews average 4.3 on Reviews.io and 4.71 on the Richmond BBB, but the Richmond BBB file shows 40 complaints in three years, mostly about warranty speed.
How much does an Eastwood home cost in Richmond? From $349,990 for a townhome at The Glens at Scott Place to $898,990 at Coalboro Estates. Most single-family communities start between $420,000 and $700,000.
What is the Eastwood Homes warranty? One year workmanship, two years mechanical, ten years structural through Centricity, plus five years on HVAC parts, five years on siding, tubs, and flooring, and a 50-year window seal warranty for the original owner.
Where does Eastwood build in Richmond? About 28 communities across Chesterfield, Henrico, Hanover, Goochland, and New Kent, including Watermark, Mount Hermon, Arcadia, Greenhouse, Rock Creek, Brickshire, and Hickory Grove. Honey Meadows in Mechanicsville has closed out.
Who owns Eastwood Homes? The Stewart family of Charlotte, North Carolina. The company is private and was founded in 1977.
Looking at Watermark, Mount Hermon, or Rock Creek?
We know which Eastwood quick move-ins carry the $20,000 credit this month and which communities are in final-phase pricing. Daniel Yoon is a Certified New Home Co-Broker, ABR, and SRS with eXp Realty. Call or text 804.896.2694, or browse every new home in the region at showingnew.com/dyoonnewhomes. For the full field, read our Richmond builders comparison.